Shipping & Returns

Shipping Policy

Shipping & fulfillment  Policy

Domestic:

Shipment processing time
All orders are processed within 1-7 days depending on product availability

Orders are shipped Monday - Friday during regular business hours

Shipment confirmation and order tracking
Information will be emailed to you 

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 Damages
Customize the following: SafeMaskLA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Please be advised we are not liable for any orders held back or destroyed by customs

Return & Exchange Policy

Due to the way our products are used and Covid-19 Regulations, we are not allowed to accept any returns.

Exchanges are allowed for defective products, please email us a picture if you have this uses we we would gladly replace the mask

Safe masks became a quick idea to the owner Sal when he was struggling to find masks for his family and himself. During these difficult times, it was hard to find reliable and good masks. Sal was buying masks from many vendors, but they were all made from cheap materials and not safe nor reliable to prevent viruses and bacteria. Thus, using his 10-year experience of sewing and tailoring Sal decided to do what he thought was best and work hard to create a design that was safe to wear during this pandemic to protect himself and his family. To add on, Safe masks are made right in the heart of LA.

© 2023 SafeMaskLA all rights reserved


Tel: ‪(213) 290-1513‬ / SafeMaskLA@GMAIL.COM